Welcome to use the AI video face swapping subscription service provided by Probface (hereinafter referred to as "this service"). Protecting user privacy is our important responsibility, and this privacy policy aims to explain to you how we collect, use, store, and protect your personal information, as well as your rights related to personal information. Please read this policy carefully before using this service. By using this service, you are deemed to have fully understood and agreed to all the contents of this policy.
When you register as a user of this website, we will collect the username and email address you provide (such as [email protected]), password and other information to create an account for you and provide services.
When you perform AI video face swapping operations using this service, we will collect the original video, facial information, and other content you upload, which is necessary to complete the face swapping function.
In order to ensure the normal operation of the service and optimize the service experience, we may collect device information (such as device model, operating system version, unique device identifier, etc.) and log information (such as access time, access page, IP address, etc.) when you use this service.
The information we collect will be used to provide you with AI video face swapping services, including processing the videos and facial information you upload, generating face swapping videos, and opening and maintaining service permissions for you.
We will analyze users' usage of this service based on the collected information, in order to improve service functionality, enhance service quality, and develop new service content.
In order to ensure the security of your account and services, we may use your information for security verification, detection, and prevention of fraud, network attacks, and other security risks.
We may send you notifications, announcements, service updates, and other information related to this service through the email address or other means provided by you.
Your personal information will be stored on servers within the territory of the People's Republic of China. Unless otherwise stipulated by laws and regulations or with your explicit consent, we will not transfer your personal information overseas.
We will retain your personal information in accordance with legal regulations and service needs. After the termination of the service, we will delete your personal information or anonymize it in accordance with legal requirements, unless otherwise stipulated by laws and regulations.
We have taken a series of reasonable technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification, damage or loss. These measures include but are not limited to data encryption, access control, security auditing, regular backups, etc.
We only allow authorized personnel to access your personal information, and these personnel must comply with strict confidentiality obligations. If your information is leaked due to the improper behavior of our staff, we will bear the corresponding responsibility.
Although we have taken the above protective measures, the security of the Internet environment cannot be fully guaranteed, so we cannot ensure the absolute security of your personal information. If there is a security incident such as information leakage, we will promptly notify you in accordance with the provisions of laws and regulations and take corresponding remedial measures.
We will not share your personal information with any third party except in the following circumstances:
We will not use your personal information for purposes not specified in this policy unless we obtain your further consent.
You have the right to access your personal information, including your registration information, uploaded videos, and facial information. You can search on the relevant pages of this website by logging in with your account.
If you find that your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it. You can contact us through the contact information provided on this website, and we will process it promptly after verification.
In compliance with laws and regulations, you have the right to request us to delete your personal information. If your account is cancelled, you no longer use this service, or you believe that our collection and use of your information violates the provisions of this policy or laws and regulations, you can request us to delete the relevant information, and we will promptly handle it after verification.
You have the right to withdraw your consent to this policy, but withdrawing your consent may result in you being unable to continue using this service. You can withdraw your consent by ceasing to use this service.
We may modify this privacy policy based on changes in laws and regulations, business development, and other factors. The revised policy will be published on this website and will take effect from the date of publication. If you have any objections to the revised policy, you should immediately stop using this service; If you continue to use this service, it will be deemed that you have accepted the revised policy.
The latest version of this policy will replace all previous versions. If there are significant changes, we will notify you through announcements on this website, emails, and other means.
If you have any questions, opinions, or suggestions regarding this privacy policy, or need to exercise your relevant rights, please contact us through the following methods:
Email: [email protected]
We will reply and process your message as soon as we receive it.
This privacy policy shall come into effect on September 5, 2025.